Martial Arts Academy Skillfully Shuts Down Helicopter Parent

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mattstaff
Mar 29, 2021 6:30 PM EDT

People that go out of their way to leave blatantly false reviews are the absolute worst. They're consciously working to bring down perfectly good business' reputations. It's garbage. Fortunately, this martial arts academy was ready to address the lies with pure masterful class. 

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  • 01
    Text - 2 reviews 2 weeks ago Horrible experience! My son (3 years old) has been going there now for three months and everything was going great. He loved the coaches and was really enjoying himself. Then out of nowhere the Main Guy Bob pulls me to the side and tells me that my son has been disruptive the last few weeks. My son is 3 years old and at times doesn't put his %100 effort but he was never disruptive. He was acting like every other child his age. It's unfortunate that this place claims
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  • 02
    Text - opposite. Bob pulled my son off the mat and started to yell at my husband and very dramatically said to him he will no longer be able to come to the facility... he did all of this right in front of my three year old. His little heart is broken because we really enjoyed coming here. They really need to look in to retiring Bob from the 3-6 year old class because he doesn't know how to work with kids in the age range. The general manger is a nightmare too. Don't waste you time or money bring
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  • 03
    Text - American Top Team (Owner) 2 weeks ago There's quire few inaccuracies in your post and feel a response is warranted. First, we try our best to work with every person that walks through our doors. Be it child, teen, adult or pro. Bob (the instructor) had to spend time out of every class with your child because he didn't want to take part in the beginning portion of the drills. Instructors can only do so much to motivate a student to participate. Bob explained prior to that day's class that
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  • 04
    Text - the know. Class begins and the same routine happens. Bob takes your child off the mat and explains you need to take your son home, as previously discussed. Your husband, who has never been here before or saw a class, yells at Bob that he needs to show patience with your son. That is exactly what Bob and the other instructors have done the entire time – which is work around and try different things. Bob and your husband adjourned to the office where they spoke, along with another staff mem
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  • 05
    Text - plenty of people who were witness to Bob being patient and polite throughout. You wanted to speak to someone and left a message on the GM's vm , which you spoke to the following morning. It was explained in a polite manner that this isn't working out for your son or us, and we feel the best thing would be to move on. We can revisit at a later date and would keep the door open for your son to come back. The bottom line is, he wasn't ready for the class.
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  • 06
    Text - There was no arguing. We simply explained what we thought was best at this time. Again, the door was open for your son to return at a later date. We said we'd refund you the month, which we immediately did. You then called back an hour or so later and said you wanted to speak to someone above the GM and if not, you'd tell all your friends how Bob yells at the kids and put it on social media. As the staff member (different staff mem- ber) was trying to relate a story about her own kids, yo
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